The dealer’s Group Finance Controller recognized the inefficiency of a manual group-wide inventory audit taking over five weeks to complete and the resulting degradation of data when it had finally been collated.
Dealer staff had shown a high level of resistance to the manual audit process due to the impact it had on business-as-usual activities, particularly face-to-face customer sales. This led to audits being conducted infrequently, with significant gaps and errors appearing in the audit data provided.
There were also management concerns regarding the amount of skilled resource (finance professionals) being tied up by the manual audit process and the impact of this on the business.
With no software to install or specialist equipment required, the new digital audit system was up and running quickly, with help available from dedicated on-boarding staff to assist at every step.
Of the 12,487 assets held by the dealer, 11,637 were seen on the first day of the audit. Those not seen were reissued for audit until all stock was verified and accounted for.
A large number of anomalies were discovered which had been invisible using the manual audit process, these included:
67 vehicles were found on sites that not been recorded on the dealer management system
259 vehicles had been sold but not yet invoiced
497 vehicles were recorded at incorrect sites
264 assets had already gone to auction but were not recorded on the dealer management system
274 assets without documentation
132 assets showed on the dealer management system but were not yet delivered to the dealership
In total, $30m worth of anomalies across c. 1,500 vehicles were discovered and highlighted for remedial action.
The key stock management issues were immediately visible to the dealer management team, meaning they could:
This technology has revolutionized the way dealerships audit their inventory, eliminating the need for a manual auditing process that's inefficient, time-consuming, and prone to errors.






